Who we are
O.S Smoke is a shisha lounge on City Road, London. This policy explains how we handle personal data when you use our website or send a booking request.
What we collect
When you book a table we may collect your name, email, phone number, preferred date and time, guest count, and any notes you add. We may also collect basic technical data such as browser type and pages visited if analytics cookies are enabled.
Why we use it
We use your details to confirm reservations, reply to you, and run the lounge. If you accept analytics cookies, we use anonymised usage data to understand how the site performs.
How long we keep it
Booking details are kept only as long as needed to manage your visit and any follow-up, unless a longer period is required by law.
Sharing
We do not sell your data. We may use trusted providers to host email, forms, or analytics. They process data only to provide those services.
Your rights
Under UK GDPR you can ask to access, correct, or delete your personal data, or limit how we use it. Contact us via Instagram or the booking email on this site.
Cookies
See our Cookie Policy for details on essential and optional cookies.